Gaming is entertainment — not a livelihood. cub99 wants you to play in a healthy and enjoyable way. Learn how to set limits, recognize problems, and get help when you need it.
cub99 More than just a gaming platform — this is a responsible community. We believe gaming should be a source of pure enjoyment, never a cause of stress or financial hardship. That's why, Responsible Gaming At the heart of our platform.
Every user is different. Some play once a week, others log in daily. The same principle applies to everyone — play as long as you enjoy it, and only as much as your budget and time allow. Responsible Gaming It means knowing when to stop, understanding your limits, and keeping gaming as a small pleasure in life — not letting it take over everything.
Online gaming is growing rapidly in Bangladesh, with a large share of younger users playing on mobile. In this context, cub99 We are committed to building an environment where every player can enjoy gaming on their own terms. Our Responsible Gaming policy is not a legal obligation — it's a promise we make to our players.
Keep in mind: Never use gaming as a source of income. Chasing losses is a warning sign. Recognizing that is the first step toward a solution.
cub99You must be 18 years of age or older to open an account. This isn't just a rule — it's an essential safeguard to protect minors.
Advice for Parents: Keep your login credentials out of your children's reach. Use a device password and enable age-based filters for gaming apps.
Setting a Gaming Budget Responsible GamingThe most important part. At cub99, you set your own deposit, betting, and loss limits. Doing so isn't a sign of weakness — it's a sign of smart play.
Remember — never put money into gaming that you can't afford to lose. Gaming should make up only a small part of your entertainment budget.
Playing for hours on end causes mental fatigue and leads to poor decision-making. cub99Time tracking is available — the platform will notify you of how long you've been playing.
Practical tip: Decide how long you'll play before you start. Set a timer on your phone. When it goes off, stop — you can always pick it up in the next session.
Sometimes we don't even notice when entertainment becomes a habit. Ask yourself the questions below — and answer honestly.
Are you cutting back on time with family or work because of gaming?
Are you coming back to play again and again in an attempt to recover money you've lost?
Do you feel restless or irritable when you're unable to play?
Have you been dishonest with family about how much you spend on gaming?
Are you spending money meant for essentials (rent, food, bills) on gaming?
Have you repeatedly tried to stop gaming but failed?
If you answered "Yes" to two or more of the questions above, — then get help now. It's not a sign of weakness; it takes courage. The cub99 Support team will help you set up a self-exclusion or cooling-off period.
Cub99 has built a set of tools to help you maintain healthy gaming habits and keep your experience safe.
Set your own daily, weekly, or monthly deposit cap. Increasing a limit requires a 24-hour waiting period — this helps prevent overspending.
Keep the auto-logout feature enabled after a set period. You can also opt in to receive a time reminder every 30 minutes.
Take a break of 1 to 30 days. You won't be able to log in during this period — the best way to clear your head.
Close your account for anywhere from 6 months to permanently. No promotional messages will be sent during your self-exclusion period.
Your win/loss summary will be displayed on screen at regular intervals — stay aware of the real picture.
Our Bangla-speaking support team is always on hand for any issue. Expect a response via live chat within a minute.
Set up a break or full suspension on your account in just a few simple steps.
Log in to your cub99 account and go to Profile Settings.
Look for the "Responsible Gaming" option in Settings.
Choose a Cooling-Off period (1–30 days) or Self-Exclusion (6 months to permanent).
Once confirmed, the request takes effect immediately. The support team will send an SMS confirmation.
Need help? If you're unable to self-exclude on your own, message us via live chat. Our support team will set a break on your account within 2 minutes — no questions asked, no judgment.
You are not alone. Every day, people find their way out of problem gaming. Asking for help is the most powerful step you can take.
Bangladesh's national mental health helpline. Free counselling is available for stress and addiction-related concerns.
NIMH in Dhaka offers specialist addiction treatment. Full confidentiality is guaranteed.
Talk openly with your family. Family support is the most effective way to overcome problem gaming.
Go to our live chat and simply say "I need help" — a specially trained team will assist you right away.
Play responsibly — Gaming is for entertainment only. Always play within your means. If you need help, call the national helpline 16729Call us. Strictly prohibited for anyone under 18.